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A new report suggests many online education systems gathered private information on children as they studied at home during the COVID-19 pandemic.
The report was released by the international rights group Human Rights Watch (HRW). The organization says it examined 164 education technology, or EdTech, products used in 49 countries.
Of the 164 EdTech systems studied, HRW said 89 percent appeared to be involved in activities that "risked or infringed2 on children's rights."
Such products had the ability to follow children's online activities, in most cases secretly, "and without the consent of children or their parents," HRW's report found.
Data collected included the identities of children and their families and where they performed their school work. Other information collected included who their friends were and what technology devices they used.
HRW said most of the online learning products it examined either sent or provided access to advertising3 technology companies.
"In doing so, some EdTech products targeted children with behavioral advertising," the report said. This kind of advertising can target individuals with personalized content and advertisements that follow them across the internet.
HRW said that with the exception of Morocco, all governments studied in the report "endorsed5" at least one EdTech product "that risked or undermined children's rights."
The group said its investigators6 began examining the educational products in 2021. At the time, schoolchildren across the world were using EdTech products at home because pandemic-related restrictions7 prevented in-classroom learning.
The report states that data gathering8 "took place in virtual classrooms and educational settings where children could not reasonably object" to the collection methods.
The report noted9 that it was "not possible" for HRW to reach a "definitive10" judgement about the companies' aims in the data collection effort. The investigators said their reporting was based only "on what it observed in the data and the companies' and governments' own statements."
Human Rights Watch said it shared its findings with EdTech companies, advertising companies and governments covered in the report. It said several technology companies denied collecting data from children, while others said their products were not designed for children's use. Some advertising businesses denied knowledge that data on children was being sent to them.
Some EdTech companies also questioned HRW's research methods. ST Math is an American-based online learning system. It said in an explanation of its privacy policies that HRW examined the wrong website for its report.
ST Math said its main website that HRW looked at is designed for marketing11 purposes. It noted that investigators should have examined its other web-based system, which is designed for students and teachers. The company said that system does not have tools to collect data and follow user activity.
Reporters from major media organizations in 16 countries assisted in the investigation12. In its reporting, The Washington Post said some user data from online learners was shared with major advertising-based companies including Facebook and Google.
A Google spokesperson told the Post the company is investigating the report's claims. The company said it is prepared to take action if it finds any of Google's data privacy rules were violated. A spokesman for Facebook's parent company, Meta, told the newspaper it restricts how businesses share children's data and also limits how advertisers can target children and teens.
HRW's report calls on governments to "pass and enforce modern child data protection laws that provide safeguards around the collection, processing and use of children's data." It also urges companies to stop these collection methods.
Albert Fox Cahn directs the New York-based Surveillance Technology Oversight13 Project. He reacted to the report on Twitter. "We already knew technologies were being abused and putting kids at risk," he tweeted. "But this report is important because it shows the scale of harm and how the same mistake is being made by educators and governments around the world."
Words in This Story
infringe1 – v. to limit someone's rights of freedoms
consent – n. permission for someone to do something
access – n. the right or chance to use or look at something
endorse4 – v. to declare publicly that you support a person or action
undermine – v. to make someone less confident or make something weaker
virtual – adj. used to describe something that can be done or seen using computers or the internet instead of happening in a physical place
definitive – adj. clear, sure and not likely to change
scale – n. the size or level of something
1 infringe | |
v.违反,触犯,侵害 | |
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2 infringed | |
v.违反(规章等)( infringe的过去式和过去分词 );侵犯(某人的权利);侵害(某人的自由、权益等) | |
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3 advertising | |
n.广告业;广告活动 a.广告的;广告业务的 | |
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4 endorse | |
vt.(支票、汇票等)背书,背署;批注;同意 | |
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5 endorsed | |
vt.& vi.endorse的过去式或过去分词形式v.赞同( endorse的过去式和过去分词 );在(尤指支票的)背面签字;在(文件的)背面写评论;在广告上说本人使用并赞同某产品 | |
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6 investigators | |
n.调查者,审查者( investigator的名词复数 ) | |
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7 restrictions | |
约束( restriction的名词复数 ); 管制; 制约因素; 带限制性的条件(或规则) | |
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8 gathering | |
n.集会,聚会,聚集 | |
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9 noted | |
adj.著名的,知名的 | |
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10 definitive | |
adj.确切的,权威性的;最后的,决定性的 | |
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11 marketing | |
n.行销,在市场的买卖,买东西 | |
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12 investigation | |
n.调查,调查研究 | |
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13 oversight | |
n.勘漏,失察,疏忽 | |
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