旅游英语对话-Complaining about a Tour(1)

（单词翻译）

A: I am having some big problems² on this tour³.
B: What seems⁴ to be the problem¹? We are here to help you.
A: This tour company⁵ seems very disorganized. No one seems to have a clear⁶ picture as⁷ to where we are going⁸ and when we are going to get there.
B: I will see what I can do about that. How about the accommodations⁹ on the tour?
A: So far, we have been staying in really out-of-the-way accommodations.
B: Is anything wrong with your room?
A: The television¹⁰ in our room was¹¹ broken¹², and they didn’t send anyone¹³ to fix¹⁴ it.
B: I will complain¹⁵ to the hotel manager¹⁶ about that. How about the hotel restaurant?
A: The food in the restaurant was terrible¹⁷, and a few¹⁸ people from our group got¹⁹ sick.
B: I am so sorry that you had²⁰ such²¹ a bad experience²². We would²³ like to offer²⁴ you a free²⁵ city tour and lunch to make it up to you.