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BEP 21 Telephoning: Opening Calls and Taking Messages

时间：2011-03-21 03:15:21

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（单词翻译）

This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.

These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Time is very short for all the proposals to be received, and so far, the aircraft company hasn’t received anything from this supplier.


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0 client rVSyX     
n.委托人，当事人，顾客
参考例句：
  • She can't come to the telephone;she's serving a client.她不能来接电话，她正在接待一位顾客。
  • The lawyer produced a clever defence of his client.律师机智地为委托人辩护。
0 yourself wf2wS     
pron.你自己
参考例句：
  • I need you to do it yourself.我要你亲自做。
  • Late again,Tom?I hope you can explain yourself.汤姆，又迟到了？我希望你能说明理由。
0 stating 4209e78a88e32165c94ba54d3d966871     
规定( state的现在分词 )； 陈述； 确定； [法律]详述（案情等）
参考例句：
  • In 1955, Moscow exonerated her, stating the charges before had been groundless. 1955年，莫斯科给她恢复了名誉，说以前对她的控告是毫无根据的。
  • This seems to me only re-stating the fact in dignified language. 由我看来，这不过是用修饰词句把事实重述罢了。
0 purpose Qtfy4     
n.目的，意图；意志，决心；议题；vt.打算，决意
参考例句：
  • I purpose going to London.我想去伦敦。
  • This is the main purpose of my coming here.这就是我到这儿来的主要目的。
0 expecting e879f7f85058e9a51b8f32e73e955fb2     
adj.怀孕的v.期望( expect的现在分词 )；预料；要求；认为（某事）会发生
参考例句：
  • My sister's expecting a baby . 我姐姐怀孕了。
  • The party is expecting to gain control of the council in the next election. 该党期待着在下次选举中获得对地方议会的控制权。
0 known hpKzdc     
adj.大家知道的；知名的，已知的
参考例句：
  • He is a known artist.他是一个知名的艺术家。
  • He is known both as a painter and as a statesman.他是知名的画家及政治家。
0 telephone qp9wp     
n.电话，电话机
参考例句：
  • Where is the public telephone?请问公用电话在哪里？
  • I'll telephone you tomorrow.我明天打电话给你。
0 business 1ScyK     
n.商业， 买卖， 交易， 生意， 事情， 事物， 营业， 商行
参考例句：
  • My father built his business on years of hard work. 我父亲多年奋斗创立了自己的事业。
  • We must finish up this business in a day or two. 我们必须在一两天内把这事结束。
0 caller 5xKzNU     
n.打电话者，来访者，呼叫者
参考例句：
  • The operator told the caller that the line is busy.接线员告诉打电话的人对方电话占线。
  • The caller is on hold.那个打电话的人正等着通话。
0 short ryJwh     
adj.短的；矮的
参考例句：
  • She's short and fat!她又矮又肥！
  • I love to write short stories.我爱写短小的故事。
0 intermediate n4RyT     
adj.中间的，居间的，中级的；n.中间体，媒介物
参考例句：
  • This country is now at an intermediate stage of development.这个国家目前正处于发展的中间阶段。
  • Gray is intermediate between black and white.灰色介于黑色和白色之间。
0 department vwRxc     
n.（行政、企业等的）部；局；处；科；部门；系
参考例句：
  • What department do you study in?你在哪个系学习？
  • Welcome to the sports department!欢迎来到运动品部！
0 between qQUyN     
prep.在…之间，在(两者)之间；adv.在中间
参考例句：
  • God will judge between you and me.上帝会在你我之间作出裁决。
  • I will come between twelve and one o'clock.我会在12点至1点之间来。
0 episode Titzy     
n.（作品的一段）情节，插曲，系列事件中之一
参考例句：
  • The episode was a huge embarrassment for all concerned.这段小插曲令所有有关人员都感到非常尴尬。
  • This episode remains sharply engraved on my mind.这段经历至今仍深深地铭刻在我的心中。
0 calling 3xzzNq     
n.呼喊；（从事某职业或活动的）欲望；职业；邀请v.叫( call的现在分词)；通电话；认为；估计
参考例句：
  • He realized that his calling was to preach the gospel. 他体悟到宣讲福音是他的使命。
  • The commission is calling for a global ban on whaling. 委员会要求全球禁止捕鲸。
0 also 5LHyk     
adv.也，亦；并且；同样；而且，还
参考例句：
  • I also like chocolate ice cream.我也喜欢吃巧克力冰淇淋。
  • People also like to have a Christmas tree in the living-room.人们同样喜欢在起居室内摆一棵圣诞树。
0 key V3ZxX     
n.答案；钥匙；关键；adj.基本的
参考例句：
  • I lost my key.我把钥匙丢了。
  • This will be key.这将是关键出路。
0 identifying cb883aa1b455ab8da112ba8ea496085e     
v.认出( identify的现在分词 )；支持；确认；辨认
参考例句：
  • Have your organisation issue you with an identifying paper. 由所在单位开证明。 来自《现代汉英综合大词典》
  • Identifying the environmental factors in cancer has not been easy. 辨别癌症中的环境因素一直不那么容易。 来自英汉非文学 - 环境法 - 环境法
0 as pNiyL     
conj.按照；如同
参考例句：
  • He got work in a hotel as a waiter.他在一家旅馆找到了当服务生的工作。
  • In the hotel,the old men were drinking away as usual.在旅馆里，这些老人和往常一样喝个不停。
0 leaving IpjzFv     
n.离开v.离开( leave的现在分词 )；遗弃；忘了带；交托
参考例句：
  • He had ripped up the carpet, leaving only the bare boards. 他用力扯去了地毯，只剩下裸露的地板。
  • She felt no compunction about leaving her job. 她对自己的辞职一点儿也不感到懊悔。
0 message pClxM     
n.消息，音信
参考例句：
  • Let's leave her a message to meet us at the railway station.让我们留个口信，通知她到火车站去接我们。
  • Day after day went by and still no message arrived.日子一天天过去，仍然没有得到消息。
0 large W2JxL     
adj.大的，大量的，宽大的
参考例句：
  • How large is this room?这个房间有多大？
  • How large is your house?你家住房多大？
0 company gX4yf     
n.公司
参考例句：
  • Is this your company?这是你的公司吗？
  • Which company was that?那是哪家公司？
0 contract qOTzD     
n.合同，契约，婚约；v.使缩短，感染，订约
参考例句：
  • The terms of the contract are acceptable to us.我们认为这个合同的条件可以接受。
  • I'm under contract to teach here for one year.我按照聘约要在这里教一年书。
0 aircraft hKUyP     
n.飞机 (单复数同)
参考例句：
  • Your seat is in the fore part of the aircraft.你的座位在飞机的前部。
  • They have placed an order with us for three new aircraft.他们向我们订购了三架新飞机。
0 language G2ExH     
n.语言
参考例句：
  • Is English a hard language to learn?英语是一种难学的语言吗？
  • Language is a wonderful thing.语言是极好的东西。
0 phrases 5a1969515ab7b523d913732d256e644a     
n.短语( phrase的名词复数 )；成语；说法；乐句
参考例句：
  • Sports commentators repeat the same phrases ad nauseam. 体育解说员翻来覆去说着同样的词语，真叫人腻烦。
  • Television sports commentators repeat the same phrases ad nauseam. 电视体育解说员说来说去就是那么几句话，令人厌烦。 来自《简明英汉词典》
0 call QTsyt     
v.喊；叫；打电话
参考例句：
  • You can call me Harry.你可以叫我哈里。
  • I'll call her back.我给她回电话。
0 cover QzIx4     
n.盖子，覆盖物；v.覆盖…，扩及，掩饰
参考例句：
  • Under cover of the dark,the dog was stolen.在黑夜的掩护下，狗被偷走了。
  • The book needs a new cover.这书需要装个新封面。
0 contracts contracts     
n. 合同，契约，婚约，合约 v. 订合同，缩短，缩小，感染（疾病），招致
参考例句：
  • In conversational English "is not" often contracts to "isn't". 口头英语中is not常缩写为isn‘t。
  • Our contracts are currently under review. 我们的合同正在复查。
0 level 31Ox0     
n.水平，水准，标准；adj.同高的，平坦的，齐平的；v.弄平，瞄准，对准
参考例句：
  • Our level is very low.我们的水平很低。
  • The water level has been raised by 1.1 metres.水位提高了1.1米。
0 proposals c81858101b134a23eb7a0df15e102f4d     
n.提议( proposal的名词复数 )；推荐；求婚；赞成提案
参考例句：
  • The director has given her assent to the proposals. 负责人已表示同意提案。
  • The police gave the proposals their full backing. 警方对这些提案给予全力支持。
0 proposal v0uzq     
n.提议，建议；求婚
参考例句：
  • I feel that we ought to accept his proposal.我觉得我们应该接受他的建议。
  • They could not gain over anyone to support their proposal.他们无法争取到支持他们建议的人。
0 supplier PhPzTz     
n.供应商；供应国；供应者，供给者；补充者
参考例句：
  • a leading supplier of computers in the UK 英国一家主要电脑供应商
  • Start with the destination SUPPLIER. 从数据的目的地SUPPLIER开始。 来自互联网
0 calls f2bb91e8e7436eaa944c378d44066a79     
n.调用v.叫( call的第三人称单数 )；通电话；认为；估计
参考例句：
  • The Prime Minister clung to his job like a limpet, despite calls for him to resign. 首相不顾有人要求他辞职，死赖在他的职位上不下台。
  • There are calls for more punitive measures against people who drink and drive. 有人呼吁对酒后驾车的人要有更具处罚性的措施。
0 received wk7zIj     
adj.被一般承认的，被认为标准的v.收到( receive的过去式和过去分词 )；接到；接纳；接待
参考例句：
  • He received a knighthood in the New Year's Honours list. 他是新年受勋者之一，荣获爵士称号。
  • The received wisdom is that they cannot win. 大家一致认为他们不会赢。
0 anything QMIy4     
pron.任何东西(事物)；无论什么东西(事物)
参考例句：
  • He'll do anything within reason but he won't break the law.在合理范围内他会做一切事情，但他不会违法。
  • He is a strange little mouse，never said anything.他竟然胆小如鼠，一句话都没说。

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