BEP 22 Telephoning: Handling Enquiries and Technical Problem
时间：2011-03-21 03:19:08
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（单词翻译）
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify1 information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
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