万花筒 2011-02-28&03-03 你讲究手机礼仪吗？

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Yes, I think so.

 

Yeah, I mean the day is really mixed though. It's fascinating if you look at the way people’s attitudes have changed over the last 3 to 5 years for instance. You know a place like this. Three years ago, it would have annoyed you a whole lot more that people were talking on phones around you in movies and in restaurants, and would kind of make some peace without it. The devices have just got more ubiquitous. But you are absolutely right. You notice it in others. But I bet you do it too. 

 

I do it all the time. You are right. So what is it? What's the most fascinating thing that came from this data? 

 

Ninety-two percent of people want others to have better mobile etiquette². That 92% isn't some unknown other. It's actually all of us. So we need to kind of hold ourselves to our own standards. 

 

So there is a guy right there on his Blackberry.

 

You know that's quite interesting thing. You know technology itself isn’t actually rude or polite. It's how we use it. So if you are not actually bothering the people around you, you’re probably ok. But if you are, then it's time to think twice. 

 

Be he, you know, he was on his Blackberry, checking his E-mail over there, typing a way, not being observant of where he is going or who is in his path. 

 

But also there is a difference situation between good manners and common sense, right? (Yes.) I think you absolutely want to say there are things you shouldn't do because they are dangerous, (yeah) they are foolish, they are unhealthy, they are unhygienic.(right) as opposed to, there are things that you do that upset other people, that make other people uncomfortable, that create a kind of discord³ and disharmony which is always in your particular kind of..

 

Very much so, although I think unhygienic marries with etiquette when it comes to people using mobile devices in public bathrooms. (In the bathroom, yeah!) And I’ll say, you know, public bathrooms are not let just go with NO across the board, I am using the bathroom, please.

 

So what does your data find? How many people are using these things in public restroom?

 

Forty-eight percent which still is a little gross⁴, I think. 

 

As much as these issues about changing ideas about good manners, changing ideas about etiquette. On the gross, you are just trying to work out with these things that are gonna fit in our lives. When It's really easy to think it's being around forever, but frankly⁵ you know smart phones like that are less than 3-5 years old for most of the regular consumers, and I think it's still sort of working out what's right and what's wrong with them. 

 

I am sorry. I was only half listening, I’m just checking my email... Haha, I am kidding. So overall, what's the finding? It's just that we as you said, we are all doing it. And we have grown more used to others doing it. And I guess we sort of found a way that cope with?

 

I think there’s a couple of things. I know Anna will get to sort a different list. For me the list, I’m gonna confiscate⁶ that Community Seconds. For me, I think the list is these are things that are in flux⁷, right? You know how we think about our relationship to technology, what we use it for work fits in our lives. Those are rules that we are still mapping. And it's gonna take us a little while before they are  kind of, settle it out. 

 

Absolutely, because the bottom line is that this technology is allowing you to connect with people, people that you do business with, people that you care about. In that side, I think it's fantastic. That 92% of Americans who wish that people use better etiquette with their mobile devices. That to me says that yes we are seeing it, but we also care about continuing to shift it to something better. 

 

There’s always been space between the things we say, we do and the things we are actually doing. In the studies for me firmly in that area. We are upset that other people do it. But clearly that is what we are doing ourselves too, so  playing that out is always fascinating.

 

It's a fascinating stuff and certainly it's gonna change the way I use my phone. And I promise I am not going to use this in the public bathroom. 

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