异类之不一样的成功启示录 第151期:文化因素对飞机失事的影响
时间:2017-04-06 01:54:19
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(单词翻译)
In 1994, when Boeing first published safety data, showing a clear correlation1 between a country's plane crashes and its score on Hofstede's dimensions, the company's researchers practically tied themselves in knots trying not to draw offense2.
1994年,波音公司第一次公开发表了一份安全数据,该数据表明一个国家的飞机事故频率与其霍夫斯泰德维度上的数值有很大关联,公司的调查人员表示他们没有任何冒犯之意。
"We are not saying there's anything here, but we think there's something there" is how Boeing's chief engineer for airplane safety put it. Why are we so squeamish?
我们认为现在罕有这种情况发生,但是那时这种情况确实有发生,波音总工程师怎样看待飞机安全问题呢?为什么我们会如此小心翼翼?
Why is the fact that each of us comes from a culture with its own
distinctive3 makes of strength and weaknesses, tendencies and predispositions, so difficult to acknowledge?
我们每个人所处的文化都会有优势与弱势,问题处理方式的趋势与倾向,为什么会难以公开?
We cannot pretend that each person is a product simply of our own lifes and experiences. When we ignore culture, planes crash.
我们不能够假设我们只是个人生命与经验的产物,正如同我们不能够忽略文化因素对飞机失事的影响那样。
Back to the cockpit. "Today weather
radar4 has helped us a lot." No pilot would say that now.
回到驾驶舱。“气象雷达为我们提供了很大帮助。”现在没有一个飞行员会这样讲话。
But this was 1997, before Korean Air took its power distance issues seriously.
但是这发生在1997年,发生在大韩航空公司严肃考虑权利距离问题前。
The captain was tired, and the engineer's true meaning sailed over his head.
机长很疲惫,飞行工程师真实的意思并没有进入机长的脑海。
"Yes," the captain says in response."They are very useful." He isn't listening.
机长只是回应说:“是的,他们非常有用。”但他没有注意听。
The plane is flying toward the VOR
beacon5 and the VOR is on the side of a mountain.The weather hasn't broken, so the pilots can't see anything.
飞机朝着VOR的定位点飞去,但VOR的定位点却是在山上,天气能见度很差,因此飞行员看不见任何东西。
The captain puts the landing gear down, and extends the flaps.At 1:41:48, the captain says, "Wiper on," and the flight engineer turns them on.
机长启动着陆引擎并展开翼襟。在1点41分48秒,机长说道:“打开雨刷。”然后飞行工程师打开雨刷。外面下起雨。
At 01:41:59, the first officer asks, "Not in sight?" He is looking for the runway. He can't see it. He's had a sinking feelings in stomach for some time now.
在1点41分59秒,副驾说:“看不见。”他在寻找跑道,他看不见。他有种不详的预感。
One second later, the Ground
Proximity6 Warning System calls out, in its toneless electronic voice, "500 feet."
一秒钟以后,地面警告系统用毫无音调的电子声音说:“500英尺。”飞机距离地面还有500英尺。而这个地面却意味着尼米兹山的一面。
But the crew is confused because they think that the ground means the runway, and how can that be if they can't see the runway.
但是机组人员不清楚,因为他们以为地面意味着跑道。如果他们看不见跑道怎么办?
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