新奇事件簿 苹果删除网上商店用户评论

（单词翻译）

The computer giant Apple has removed all customer reviews from several of its online Apple stores. The reviews section was a useful way for customers to leave feedback¹ for other people about Apple's products. The reviews section on the Apple Store began disappearing last week. Apple has removed the "Ratings² and Reviews" section of its online stores across the world. The reviews pages have gone from the stores in the USA, UK and Australia. This means that anyone in those countries wanting to find reviews on Apple products will have to visit other websites. Apple has not yet commented on its decision to remove the ratings and reviews section, so nobody knows why they have taken this action.

电脑巨头苹果公司已经删除了几家线上苹果商店的所有用户评论。用户可以在评论区给其他人留下关于苹果产品的反馈。上周，苹果商店的评论区开始消失了。苹果公司已经删除了其全球网上商店的“评分和评论”区。美国、英国和澳大利亚苹果商店中的评论页面已经不见了。这意味着这些国家的用户需要去其他网站查看对苹果产品的评论。目前苹果公司仍未对其删除评分和评论区的决定作出回应，所以没人知道他们为什么这么做。

The website pcmag.com speculated³ that the removal⁴ could have been a mistake, but then it said the removal was part of a new Apple policy. It said: "Clearly, Apple has decided⁵ its online store is better without customer feedback for some reason. Alternatively, the customer feedback system is being overhauled⁶." PC Mag said Apple used to be very open and allow all kinds of comments, including very negative reviews. It said: "Apple wasn't shy about leaving extremely negative reviews and ratings up on its store in the past". It added: "We're also heading into the busiest shopping period of the year, and Apple online store customers have lost an important source of information when deciding what to buy."

pcmag.com网站推测，删除可能是一个错误，但其后该网站表示这是苹果公司新政策的一部分。其称：“显然，苹果公司出于某些原因，认为线上商店没有用户反馈区会更好。另外，客户反馈系统正在全面改革。”PC Mag表示苹果公司过去非常开放，允许各种评论，包括非常负面的评论。其称：“过去，苹果并不羞于在其商店上留下极端负面的评论和评级”。其还说道：“我们也正进入一年中最繁忙的购物季节，苹果在线商店的顾客在决定购买什么产品时失去了一个重要的信息来源。”