旅馆英语对话-Disputing the Bill(3)

（单词翻译）

A: You guys are charging me $10 for a movie that I never ordered or saw.
B: Let's see, sir. According to your file, you watched "Titanic¹" Monday evening.
A: Well, the wrong information is in my file. I was at a concert Monday night.
B: Well, your word overrules the file, sir. One moment, please.
A: I knew you'd see it my way.
B: Sir, I deleted the $10, but I had to add a $2 service charge to your bill.
A: Am I in the Twilight² Zone? You're charging me for a movie I never saw?
B: Please don't blame me, sir. Blame the computer programmer.
A: This is highway robbery. I've got a good mind to call the police!
B: If it makes you feel any better, other guests feel the same way.