银行英语对话-Reporting Charges(3)

时间：2010-04-13 06:40:02

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（单词翻译）

A: May I help you?
B: I have a problem.
A: What’s the problem?
B: Someone else is making charges on my debit¹ card.
A: I need to see a statement for your debit card.
B: I have it right here.
A: Can you show me which charges you’re referring to?
B: The last four charges.
A: We will need to do an investigation² on this.
B: How long will that take?
A: We’ll have to freeze payment on those charges until the investigation is finished.
B: I really appreciate your help.

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