日常生活英语-Disputing a Charge(2)

（单词翻译）

A: I have a problem with my credit¹ card.
B: What's wrong with it?
A: There is a charge on my card that I didn't make.
B: Can you tell me what the charge was?
A: It's for a purse that cost $350.
B: Are you positive that you didn't buy the purse?
A: I can't even afford a purse that expensive.
B: I'm very sorry. When was this purchase made?
A: I was at work, but the purchase was made at 3:15 on November 12th.
B: We're going to investigate² this claim.
A: Do I have to pay for this charge?
B: You won't have to pay for anything.