英语情景对话：Calling Your Insurance Company(1)

时间：2010-04-21 08:37:37

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（单词翻译）

A: Hello, how may I help you?
B: I need to ask you something about my insurance.
A: What's your question?
B: Did you make any changes to my insurance?
A: What kind of changes are you referring to?
B: My premium¹ isn't the same.
A: Is there a problem with your premium?
B: Did you guys raise my premium?
A: Yes, we did go up on the premiums².
B: Why wasn't I told of this change?
A: I apologize, and next time we will make sure to let you know.
B: I'd appreciate that.

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