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（单词翻译）
A: I want to exchange this DVD1 player.
B: No problem. Do you have your receipt2?
A: That's one thing I never forget.
B: Now, what seems to be the problem?
A: This DVD player won't play DVDs.
B: Well, at least you kept your receipt. One moment, please.
A: I spent almost an hour trying to make it work.
B: If this one doesn't work, just bring it back.
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