文章列表

• 1.最In导购口语 第215期:处理投诉
• Conversation 1 A: Can I help you? A：您有事吗？ B: Yes, we bought twenty electric heaters in your store three days ago. But now two of them are out of...
• 2.最In导购口语 第214期:保证解决
• 导购口语: Please relax. I will take care of it according to your request. 请放心，我将按照您的要求去办。 I assure you it will not happen again. 我保证...
• 3.最In导购口语 第213期:反映情况
• 导购口语: Just a moment,sir. I will get the manager. 先生，请等一下，我去把经理叫来。 Would you please tell us your address,so that our manager can co...
• 4.最In导购口语 第212期:致歉之意
• 导购口语: I am sorry ,sir. There must be some misunderstanding. 我很抱歉，先生。这里面可能有误会。 We do apologize for the inconvenience. 我们为给您带...
• 5.最In导购口语 第211期:派人查看
• 导购口语: We will send our staff to fix it soon. 我们马上会派员工去修理。 We will send a man right out to look at it. 我们马上会派人去查看。 We will g...
• 6.最In导购口语 第210期:查明原因
• 导购口语: This is quite unusual.please be assured that we will look into the matter. 这是很少见的。请您放心，我们一定会把这件事情查清楚。 We are tryin...
• 7.最In导购口语 第209期:马上处理
• 导购口语: I am sorry,madam.we'll attend to it immediately. 对不起，夫人。我们马上过来处理。 Thank you for telling us about it. I will look into the ma...
• 8.最In导购口语 第208期:什么问题
• 导购口语: What's wrong with it? 出了什么问题？ What's the trouble,sir? 先生，出了什么问题？ Is there anything wrong,madam? 出了什么问题，夫人？ 语句解...
• 9.最In导购口语 第205期:售后服务(3)
• conversation 3 A:What's wrong with it? A:它出什么毛病了？ B:I will have a look. B:我的看一下。 A:Is there anything wrong with the plug? A:插头有毛病吗...
• 10.最In导购口语 第205期:售后服务(2)
• Conversation 2 A:Do you sell washing machine s? A:你们卖洗衣机吗？ B:Yes. Please come with me. B:是的，请跟我来。 A:Are these fully automatic ones? A:...