文章列表

• 1.【在银行】开通另一个账户-Opening Another Account
• A: How may I help you today? B: I need to open a second account. A: What kind of account would you like to open? B: I need another savings account. A:...
• 2.【在银行】错误的收费-Reporting Wrong Charges
• A: What can I do for you today? B: I have an issue. A: What is your problem? B: There were charges on my debit card that I never made. A: Do you have ...
• 3.【在银行】没有收到银行通知-Not Getting a Bank Statement
• A: How may I help you? B: I'm having a problem. A: What is it? B: I apparently owe some fees, but I never got the bank statement. A: I do apologize fo...
• 4.【在银行】最低余额要求-Minimum Balance Requirements
• A: I would like to open an account today. B: What kind? A: I want to open a checking account. B: You need to keep a minimum balance. A: How much is it...
• 5.【在银行】支付费用-Paying Fees
• A: How are you doing today? B: Very well. Thank you. A: What can I help you with? B: Do I have any fees to pay? A: As a matter of fact, you do. B: How...
• 6.【在银行】询问费用问题-Asking about Fees
• A: Do you have any other questions? B: I want to know about fees. A: Which fees? B: Overdraft fees. A: You will be required to pay a small fee for eve...
• 7.【在银行】刷卡被拒-The Card Gets Declined
• A: Your total comes to $36.78. B: Put it on my VISA. A: There's a problem with your card. B: What's wrong with it? A: I believe it was declined. B: Yo...
• 8.【在银行】使用自动提款机-Using the ATM
• A: I need to use the ATM. B: What's stopping you? A: I'm not sure how. B: I don't understand. A: I've never used one before. B: I can help you figure ...
• 9.【在银行】支票作废-Canceling a Check
• A: How are you doing today? B: I'm fine. A: What can I do for you? B: I would like to cancel a check. A: Is there a problem? B: I wrote the check out ...
• 10.【在银行】支票兑现-Cashing a Check
• A: What can I help you with today? B: I would like to make a deposit. A: Will that be cash or check? B: I'm depositing a check. A: Could you sign the ...