怎样回答没有把握的事情

时间：2013-08-31 12:31:31

（单词翻译:单击）

　　在办公事务中，若有客户向你咨询一件你没有把握的事情，你该如何回答呢？我们看看下面这位是怎么回答的吧！

　　A: Good morning. Can I help you?

　　B: Good morning. Is this Modern Office Ltd.?

　　A: Yes it is.

　　B: I'm Mike & C. Ltd. I want to know if our order is in shipment¹.

　　A: I'm afraid I'm not sure on that. Is there a number where you can be reached?

　　B: Yes, 852-3432. How soon can you get back to me?

　　A: I should be able to get this information for you by this afternoon. I'll call you as soon as I know.

　　B: All right. Please leave a message with my secretary² if I'm not in.

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收听单词发音

1 shipment
n.装货，装载的货物
参考例句：
The goods are done up in bundles for shipment.货物已打包以备装船。 Please advise the date of shipment as soon as possible.请尽快通知装货日期。

2 secretary
n.秘书，部长，大臣，书记
参考例句：
I want to check with my secretary before I sign the papers.在签署这些文件前，我要与我的秘书商议。 She rang the bell for her secretary.她按铃叫她的秘书。