前台接待访客常用会话（3）

　　MR LEFERE: Good morning.

　　ROSE: Good morning. Can I help you?

　　MR LEFERE: Er, yes. I have an appointment¹ with Mr Ballito at a quarter past ten.

　　ROSE: May I have your name please?

　　MR LEFERE: Paul Lefere… from the International Hotel Group.

　　ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office.

　　(DIALS)

　　OPAL: Mr Ballito's office.

　　ROSE: Hello, Opal. This is Reception². Mr Lefere is here for his 10:15 appointment.

　　OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor.

　　ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you.

　　MR LEFERE: Room 9 on the first floor.

　　ROSE: That's right. The stairs are on the left.

　　MR LEFERE: Thank you.

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