有效沟通法则-关注结果(5)

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How to become an effective communicator.

 

有效沟通法则

 

Focus on the result

 

关注结果

 

It's important to figure out what result you are after before you start the conversation.

 

Knowing your objective helps you to direct the conversation and to remain on point.

 

What are you hoping to accomplish? Are you trying togive help, resolve a conflict, or collaborate¹ on a project or issue? Are you seeking advice or trying to influence behavior? Your desired outcome helps to determine the flow of communication.

 

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