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(单词翻译)
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector1. “Hospitality” means treating guests well; and here, we’re talking specifically about hotels. Because service is so vital to hospitality, hotels are a good place to look for excellent service practices.
收听单词发音
1
sector
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| n.部门,部分;防御地段,防区;扇形 | |
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2
majestic
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| adj.雄伟的,壮丽的,庄严的,威严的,崇高的 | |
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3
dealing
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| n.经商方法,待人态度 | |
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