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Microsoft Reports Progress with Project to Fight Online Misinformation
American technology company Microsoft is reporting progress with a program that aims to fight misinformation online.
Leaders of the project recently spoke1 to The Associated Press about the effort. Microsoft teamed up with the nonprofit Trust Project last year to suggest tools to help users find trustworthy news sources. The Trust Project is a group of linked news organizations.
Microsoft and the Trust Project created advertisements that direct internet users to a list of eight "trust indicators3" that can be used to judge websites. One indicator2 is whether opinion writing is clearly identified. Others provide guidelines for recognizing good reporting methods, identifying bias4 and finding quality news sources.
Microsoft said most of the people who saw their indicators said the guidelines improved their ability to judge which online news sources were trustworthy and which ones contained misinformation.
"This was a bit of an experiment for us," said Ginny Badanes, director of Microsoft's Democracy Forward Initiative. The group is part of Microsoft's efforts to get involved in online reporting and democracy. Badanes told The Associated Press, "The world is changing very quickly and people need tools to equip themselves."
Services like Twitter, Facebook and YouTube have been blamed for fueling political divisions and reducing trust in democratic systems.
There are already many existing efforts that say they are aimed at fighting online misinformation. These include fact-checking services. These services seek to examine news stories gaining wide public attention and to explain whether they are true or not. But these services require a lot of research and workers, are not seen by many people, and are not likely to persuade people already distrustful of the media.
Another way to fight online misinformation is through the moderation efforts of technology companies themselves. But these efforts have failed to satisfy many critics of social media services. And legislative5 efforts to force technology companies to do more policing themselves have been slow to progress.
But some measures designed to increase critical thinking skills and media literacy have shown success. These are aimed at helping6 people learn how to identify misinformation themselves. Last year, Google launched a series of videos on YouTube in Eastern Europe that were designed to teach people how misinformation works. That campaign was recently expanded to Germany.
Sally Lehrman is a reporter and chief executive at the Trust Project. She told the AP there are important signs to look for when seeking trustworthy news organizations. These organizations will identify their sources, present diverse voices and require their workers to observe rules aimed at producing high quality reporting.
In the experiment, users of Microsoft products and systems, including email, were shown ads. Over a six-month period, the ads led to twice as many people visiting the project's site. About 62 percent of those who visited the site said it helped them feel more confident about judging online information.
Lehrman said she was pleased by the results of the indicator guidelines. She noted7 that short internet ads are a low-cost, easy answer compared to complex legislative efforts or policing attempts by tech companies themselves.
Lehrman said the need for media literacy programs is increasingly needed as new artificial intelligence methods make misinformation easier than ever to create and spread.
Lehrman said the research proves that many people will read ads that offer help in dealing8 with online misinformation. But she added that the ads must be effective in getting people's attention.
"Are we asking people to eat their broccoli9? I always reject that because I think broccoli is delicious," she said. "But we have to make it delicious."
Words in This Story
source – n. where something comes from
indicator – n. a condition that shows what something is like or how it is changing
bias – n. a situation in which you support or oppose something in an unfair way because you are influenced by personal opinions
moderate – v. to make sure the rules of an internet discussion are not broken
literate10 – adj. having knowledge or competence11 in a certain area
diverse – adj. including many different kinds of something
confident – adj. sure about your ability to do things well
delicious – adj. tasting very good
1 spoke | |
n.(车轮的)辐条;轮辐;破坏某人的计划;阻挠某人的行动 v.讲,谈(speak的过去式);说;演说;从某种观点来说 | |
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2 indicator | |
n.指标;指示物,指示者;指示器 | |
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3 indicators | |
(仪器上显示温度、压力、耗油量等的)指针( indicator的名词复数 ); 指示物; (车辆上的)转弯指示灯; 指示信号 | |
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4 bias | |
n.偏见,偏心,偏袒;vt.使有偏见 | |
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5 legislative | |
n.立法机构,立法权;adj.立法的,有立法权的 | |
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6 helping | |
n.食物的一份&adj.帮助人的,辅助的 | |
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7 noted | |
adj.著名的,知名的 | |
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8 dealing | |
n.经商方法,待人态度 | |
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9 broccoli | |
n.绿菜花,花椰菜 | |
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10 literate | |
n.学者;adj.精通文学的,受过教育的 | |
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11 competence | |
n.能力,胜任,称职 | |
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