Scene 468　客户服务

（单词翻译）

Scene 468　客户服务

❶ 在客户服务方面我们有很好的声誉。We have a good reputation for customer service.

同类表达 Our customers think/speak highly of us. 顾客对我们的评价很高。

❷ 您对我们的客服满意吗？Are you satisfied with our customer service?

同类表达 Did you find the service satisfying? 你对服务满意吗？

How about the customer service? 客服怎么样？

❸ 我有问题要投诉。I've got a complaint to make.

对话 A: Can I help you? 有什么可以帮您的吗？

B: I've got a complaint to make. 我有问题要投诉。

❹ 您对我们的服务有什么问题吗？Did you have any problems with our service?

这样回答The quality of your service is worse than before. 你们的服务质量比以前差了。

❺ 我们会尽快解决这个问题。We will get this fixed¹ as soon as possible.

同类表达 We strive to respond promptly². 我们会尽快回复。

❻ 您带保修单了吗？Do you have your guarantee with you?

同类表达 Do you have the warranty³ card? 你有保修卡吗？

It comes with a one-year guarantee. 它有一年的保修期。

❼ 给您带来的不便，我们深感抱歉。We are sorry for any inconvenience this may have caused you.

同类表达 I'd like to apologize for what had happened. 我为发生的事情而道歉。

❽ 如果您有什么需要，就打个电话给我。Just give me a call if there's anything you need.

同类表达 I'm here if you need me. 如果您有什么需要，我就在这里。

❾ 您可以给我们寄回来，我们将退还所有费用。You can send them back to us, and we'll refund⁴ the full cost.

同类表达 We'll send the correct order to you as soon as possible. 我们会尽快将正确的货给您发过去。

❿ 很荣幸今天能为您服务。It's been a pleasure assisting you today.

同类表达 It's my pleasure to help you. 很高兴为您服务。

We are ready to be at your service. 随时为您服务。