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商务英语-When booking a flight, what questions do you need to as

时间:2009-05-03 06:36:53

(单词翻译:单击)

Modern business often involves international travel. When booking a flight, what questions do you need to ask?
现代商务经常涉及到国际旅行,当预订航班的时候你需要询问什么样的问题Imagine you are booking a flight and a hotel over the phone. What words and expressions do you use?
假设你正在通过电话预订航班和酒店,你会怎样表达呢?
Telephone: Flights
 
Useful Phrases
I’d like to enquire1(询问,打听)about flights Could you tell me about the flight availability(可用性)? Do you want to go economy2, business or first class? How many of you will be travelling? Does that include airport tax? No, tax is another $70 on top of that Can I book that, then? I’d like to book a hotel roomCould you check if the hotel has any rooms free? Is there a discount rate?Do you mind if I book it provisionally? I’ll call you back later to confirm3
Transcript4
Dolores: Hello! Dolores speaking…
Tim: Ah yes, hello. I’d like to enquire about flights to Hong Kong from
Kennedy Airport in New York, please. I’m off to a conference5 at the end of
the month - Thursday 22nd until Tuesday 27th. Could you tell me about the
flight availability and prices?
Dolores: Certainly. Do you want to go economy, business or first class?
Tim: Well, I’d like to go first class, but unfortunately I’ll have to go economy -
company rules, you see.
Dolores: Yes, sure, I understand. How many of you will be travelling?
Tim: Ah, it’s just me.
 
. Dolores: Okay, so that’s one seat … economy … New York - Kennedy to Hong
Kong Airport.
Tim: And how much will that be?
Dolores Let me see … to qualify6 for the discount rate, you need to stay over a
Saturday, which you are doing … Yes, that’ll be $830.
Tim: Right, and does that include airport tax?
 Dolores: No, tax is another $70 on top of that.
 Tim: Okay. Can I book that, then?
Dolores: Certainly.
Dolores: Can I help you with anything else?
 Tim: Yes, I’d like to book a hotel room too, for the full five nights. Could you
check if the Regency Hotel has any rooms free?
 Dolores: Yes, they do.
Tim: And is there a discount rate for conference delegates(代表)?
 Dolores: Yes, there is. I think it’s 10% but I can check that for you.
Tim: Okay, do you mind if I book it provisionally(暂时的。临时的) for now and I’ll call you back later to confirm? I just need to check one or two details.
Dolores: That’s fine, sir. Can I help you with anything else?
Tim: No, that’s all for now. As I said, I’ll call you back.

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1 enquire 2j5zK     
v.打听,询问;调查,查问
参考例句:
  • She wrote to enquire the cause of the delay.她只得写信去询问拖延的理由。
  • We will enquire into the matter.我们将调查这事。
2 economy 6qJxz     
n.经济;节俭;秩序;机体
参考例句:
  • We must do our best to develop the national economy.我们必须努力发展国民经济。
  • The country's economy is not very healthy.国家的经济不很景气。
3 confirm 6YDya     
vt.证实;确认;v.确认
参考例句:
  • I'll call you back to confirm.我会给你回电话确认的。
  • I need to confirm my reservation on the next flight.我要确认我预订的下一个航班。
4 transcript JgpzUp     
n.抄本,誊本,副本,肄业证书
参考例句:
  • A transcript of the tapes was presented as evidence in court.一份录音带的文字本作为证据被呈交法庭。
  • They wouldn't let me have a transcript of the interview.他们拒绝给我一份采访的文字整理稿。
5 conference vprzf     
n.(正式的)会议;讨论
参考例句:
  • We're having a conference and we'd like you to sit in.我们将举行一次会议,希望你来旁听。
  • The conference will come to a close this afternoon.今天下午会议闭幕。
6 qualify oCFyi     
vt.取得资格,有资格,限定,描述;vi.取得资格,有资格
参考例句:
  • I won't qualify until next year.我明年才具备资格。
  • You must qualify yourself for the post.你必须使自己具备担任这一工作的资格。