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(单词翻译)
A: What can I do for you today?
B: I have an issue.
A: What is your problem?
B: There were charges on my debit1 card that I never made.
A: Do you have a statement for your debit card?
B: I do.
A: Which charges are you talking about?
B: It’s the last four charges.
A: We’re going to have to do an investigation2.
B: Is that going to take long?
A: I’m not sure, but in the meantime we will freeze these charges.
B: That’s wonderful. Thank you.
1 debit | |
n.借方,借项,记人借方的款项 | |
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2 investigation | |
n.调查,调查研究 | |
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