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(单词翻译)
A: Hello, how may I help you?
B: I need to ask you something about my insurance.
A: What's your question?
B: Did you make any changes to my insurance?
A: What kind of changes are you referring to?
B: My premium1 isn't the same.
A: Is there a problem with your premium?
B: Did you guys raise my premium?
A: Yes, we did go up on the premiums2.
B: Why wasn't I told of this change?
A: I apologize, and next time we will make sure to let you know.
B: I'd appreciate that.
1 premium | |
n.加付款;赠品;adj.高级的;售价高的 | |
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2 premiums | |
n.费用( premium的名词复数 );保险费;额外费用;(商品定价、贷款利息等以外的)加价 | |
参考例句: |
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