工作英语对话:Accepting Excuses(1)

（单词翻译）

A: So tell me again, why couldn't you get the supplies I ordered?
B: Well I ordered them when you asked, but the supplier said they might need to back order them.
A: OK, when do you think they will finally arrive?
B: I think maybe by Tuesday.
A: If they don't arrive by then, what are our options¹?
B: I could try another supplier down the street.
A: That would work for me.
B: OK, I will stay on it and let you know how it's going.
A: Thank you for taking care of the problem.
B: Thank you for your business. We appreciate you as a client².