文章列表

• 1.原汁原味商务英语播客 第41课:处理客户的抱怨(1)
• Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality mea...
• 2.原汁原味商务英语播客 第40课:含糊地表达(下)
• This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered being vague to make a polit...
• 3.原汁原味商务英语播客 第39课含糊地表达(上)
• Today is the first in a two-part Business English Podcast lesson on using vague language. Vague means not clearly defined. For example, if you ask som...
• 4.原汁原味商务英语播客 第38课:委婉地拒绝(上)
• This is the first in a two-part Business English Podcast lesson on softening negative replies saying no politely. 这是有关缓和否定回答2节课中的第一节...
• 5.原汁原味商务英语播客 第38课:委婉地拒绝(下)
• This is the second in a two-part Business English Podcast lesson on softening negative replies. Last time you worked on softening negative replies in ...
• 6.原汁原味商务英语播客 第37课:打"无约电话"(下)
• This is the last in our three-part Business English Podcast series on cold calling. In todays lesson, youll learn how to deal with several typical kin...
• 7.原汁原味商务英语播客 第36课:打"无约电话"(中)
• This is the second in our three-part Business English Podcast lesson on a useful telephone and sales skill: cold calling. 这节课是三节课中的第二部分，...
• 8.原汁原味商务英语播客 第36课:打"无约电话"(上)
• Todays lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls. Unsolic...
• 9.原汁原味商务英语播客 第35课:开始谈话
• This is the second in a two-part intermediate Business English Pod lesson on the basics of socializing and networking. Last time you learned ways to s...
• 10.原汁原味商务英语播客 第34课:开始谈话
• Todays Business English Pod lesson is the first in a two-part series on the basics of social English: starting a conversation, keeping it going, and f...