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【推理类英语听力】04

时间：2017-04-05 05:45:11

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（单词翻译）

I received1 very bad service2 at the store3. The clerk4 was5 rude6 to me. I asked to speak with the manager7. She was very apologetic. She said8 the clerk was having a bad day. That is no excuse for treating9 me that way. I am paying10 for a service and I expect11 some courtesy12.

Who expects13 courtesy?

 

 Manager

 Clerk

 Customer

 Patient


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