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银行英语情景口语 第136期:国际结算业务 拒付退单(4)

时间：2017-04-10 01:16:40

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（单词翻译）

 　　A: Hello again. What can I do for you today?

　　您好，又见面了。今天我有什么可以帮您的？
　　B: Yes, I'm back! It's nice to see you again. I'm here about those documents.
　　是呀，我回来了！很高兴再次见到你。我是来处理这些单据的。
　　A: Ah yes, the ones from Sapporo we were dealing1 with yesterday?
　　是啊，是昨天我们处理的从札幌过来的那些单据吗？
　　B: That's right. I had a phone call asking me to come back in，about rejecting them?
　　正是如此。我接到电话让我回来，是关于拒付退单的事吗？
　　A: Well, we were contacted by your manager and he said......
　　嗯，您的经理联系过我们，他说......
　　B: Yes, we talked about it and thought it was better and significantly quicker to ask the company to pay a Discrepancy2 Fee.
　　是的，我们谈过了，而且我们认为要求对方支付不符点费用比较好，而且要快很多。
　　A: The customer got back to us this morning and they have agreed to pay a Discrepancy Fee of 100 US dollars.
　　今天早上该客户回复了我们，他们已经同意支付100美元的不符点费用。
　　B: That's wonderful news! I'm glad we decided3 to rethink our actions; it's all turned out for the best this way. Thank you for helping4 us to fix that little problem.
　　真是个好消息！我真高兴我们决定重新考虑我们的处理办法，结果证明这才是最好的结果。谢谢你帮助我们解决那个小问题。

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1 dealing NvjzWP     
n.经商方法，待人态度
参考例句：
  • This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
  • His fair dealing earned our confidence.他的诚实的行为获得我们的信任。
2 discrepancy ul3zA     
n.不同；不符；差异；矛盾
参考例句：
  • The discrepancy in their ages seemed not to matter.他们之间年龄的差异似乎没有多大关系。
  • There was a discrepancy in the two reports of the accident.关于那次事故的两则报道有不一致之处。
3 decided lvqzZd     
adj.决定了的，坚决的；明显的，明确的
参考例句：
  • This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
  • There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
4 helping 2rGzDc     
n.食物的一份&adj.帮助人的，辅助的
参考例句：
  • The poor children regularly pony up for a second helping of my hamburger. 那些可怜的孩子们总是要求我把我的汉堡包再给他们一份。
  • By doing this, they may at times be helping to restore competition. 这样一来, 他在某些时候,有助于竞争的加强。

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