英语听力精选进阶版 14801

（单词翻译）

English at Work 

Episode¹ 18: The email 

Writing an email 

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Narrator:  Hello, Anna's just arrived at her desk to start the day at Tip Top Trading. 

Paul is walking towards her, eating a biscuit, he looks a bit bothered. 

Paul:   Anna? 

Anna:   Yes, Paul.  

Paul:   Come and have a biscuit in my office. 

  Now Anna, about Mr Lime². 

Anna:   I didn't say yes! 

Paul:   Pardon? Yes to what? 

Anna:   Oh, nothing. 

Paul:   You sent him an email yesterday and copied me in. 

Anna:   Yes. 

Paul:   Your email reads: boxes ok. pls c-d-u cfirm wnt 300 ta. 

Anna:   Yes: please could you confirm you want 300. 

Paul:   Right. Now that's not really the best way of writing an email to a client, is 

it? 

Anna:   Oh. 

Paul:   Please could you re-send your message to Mr Lime, using actual words 

that make sense. 

Anna:   Okay.  

Paul:   Thank you. Have a chocolate crunchy! 

Anna:   Thanks. 

Tom:   Morning Anna.  

Anna:   Hello. 

Tom:   Let me guess, Paul just spoke³ to you about your email? 

Anna:   How do you know? 

Tom:   You copied me in remember, I just read it – or tried to.  

Anna:   But what's the problem? Other people write like that! 

Tom:   No, maybe some people write text messages like that in an SMS message 

on their phones, but that is completely the wrong style for an email to a 

client. 

Narrator:  Okay Anna, let's stop listening to Tom, he's a waste of space. These are 

the kinds of phrases you need in a business-related email: 

   Dear Mr Lime... 

   I hope you are well.     

   I am writing regarding... 

   Please could you confirm... 

   Yours sincerely, or  

   Best wishes. 

Anna:  Thank you! I'll rewrite my message. There! I'd better get it checked before 

I send. Denise? 

Denise:  (On the phone) yes... the other problem with Stephanie is that her legs are 

just too long...  

Anna:   Oh, she's on the phone. 

Denise:  ... yes, like trees... 

Anna:   I'll have to ask Tom. Tom? 

Tom:   Mm? 

Anna:   Could you read this through before I send it? 

Tom:   Hang on, let me just finish this sentence. It’s really important. I’m ready, 

let’s have a look. Okay. (reading) Dear Mr Lime, I hope you are well. I am 

writing regarding your request for luxury boxes for the Imperial⁴ Lemon 

Delivery. We will indeed be able to supply them. Please could you confirm 

that you want 300. Best wishes, Anna. 

Anna:   Well? 

Tom:   It’s good, it's much better. Send it. Hopefully Mr Lime will think your last 

message was just someone sitting on your keyboard by mistake. 

Anna:   Thanks. 

Tom:   You're not...  

Anna:   What? 

Tom:   Nothing. It's none of my business. 

Anna:   What? 

Tom:  You're not ever going to go to lunch with Mr Lime are you? I mean, in a 

non-business way... 

Anna:   No of course not! 

Tom:   I mean I don’t care… it's just... important to... stay professional. 

Anna:   Yes. 

Narrator:  Hmmm.... well, I had a feeling Anna's email was going to cause problems. 

But at least she won't make a mistake like that again. Here’s a reminder⁵ of 

the phrases she used in her new, improved email. 

   Dear Mr Lime... 

   I hope you are well.     

   I am writing regarding... 

   Please could you confirm... 

   Best wishes. 

   Until next time, bye! 

?  Listening Challenge  

What is Anna trying to confirm in her email? 

(Answer: That her company can provide 300 luxury boxes to Mr Lime)