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Car hire complaints: 23 November 2013

Sat, 23 Nov 13

Where's my deposit? The car hire customers who feel let down by the authorities who are meant to protect them. What can you do when a car hire firm keeps your deposit? Why using a smart phone on a ferry between Northern Ireland and Scotland could land you with a bill for international roaming charges. We speak to a mobile roaming expert about how you can challenge these mystery bills. The insurance industry gets access to DVLA records to check that customers applying for motor insurance have not lied about motoring offences. What exactly will be disclosed and what impact will this have on our premiums1? And Europe's first online banking2 service run by teenagers for teenagers opens at a school in South London. Ben Carter meets the student bankers and customers.


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1 premiums efa999cd01994787d84b066d2957eaa7     
n.费用( premium的名词复数 )；保险费；额外费用；（商品定价、贷款利息等以外的）加价
参考例句：
  • He paid premiums on his life insurance last year. 他去年付了人寿保险费。 来自《现代英汉综合大词典》
  • Moves are afoot to increase car insurance premiums. 现正在酝酿提高汽车的保险费。 来自《简明英汉词典》
2 banking aySz20     
n.银行业，银行学，金融业
参考例句：
  • John is launching his son on a career in banking.约翰打算让儿子在银行界谋一个新职位。
  • He possesses an extensive knowledge of banking.他具有广博的银行业务知识。

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