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(单词翻译)
Five
Busines Correspondance
Dialogue one.
A:Did you see the letter I got from Bradform films? They sent the responds to your phone call last week.
B:If you want to see something about my call last week, why didn't they sent it to me?
A:I guess it must have contact information, so they sent it addressed in care of your department head, anyhow,they wrote to confirm in reading what you discussed about milton contract.
B:Can I see it first in seconds?
A:Sure, here it is.
B:Dear Mr.Clock, bother to your telephone call last Friday, I'm reading to confirm our meeting on July 21st,as we discussed, our meeting is to review the contract details.
A:Did they ask you to sent the files beforehand?
B:Let's see, We'll be grateful for the complete to send related materials to our office prior to our meeting. It looks like... Hey! Was there anything else was send along with this letter?
A: I don't think so, why do you ask?
B: The letter writes: please find the enclosed copy of our agenda for your review, I don't see anything else in the envelope.
A: Maybe they forgot to attach it to the letter. You should give them another call.
Dialogue 2.
A:Can you help me for a minute?
B:Sure, what I can do for you?
A:I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms., but the problem is I don't know the name of contact person.
B:You can just put Dear Sir or Madam, officialese not personal, you can write to whom may corcerned.
A:OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?
B: Good! But also, write off the bed you want to tell them the reason of your writting, give them more reference.
A: Like "Regarding our new product line, we would like to anounce a special price discount"
B: Right, do you need them to respond?
A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How shoud I write that?
B: You can tell them" Please finding the enclosed customer service survey, else also, you can say:"Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."
B: Great! and what do you think I should close it with?
A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously, should have them.
B: OK, Thanks a lot for your help!
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Friday
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n.星期五 | |
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review
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n.检讨,复习,回顾,评审;v.温习,检讨,评论 | |
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letter
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n.字母,信 | |
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something
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pron.某事,某物;被视为有意义的事物 | |
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dialogue
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n.对话;vi.对话;vt.用对话表达 | |
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because
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conj.由于,因为 | |
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resource
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n.资源,财力 | |
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return
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vi.返回,回来;送还;回复,恢复;vt.归还,送还;n.返回,归来;偿还,归还;回复 | |
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service
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n.服务,公务部门,服役;vt.维护,保养 | |
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materials
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n.材料( material的名词复数 );布料;衣料;[哲学] 物质 | |
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person
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n.人 | |
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personally
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adv.亲自,直接,个人,就我个人来说 | |
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line
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n.线;排,行 | |
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grateful
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adj.感谢的,感激的,受欢迎的,表示谢意的 | |
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way
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n.路,道路;方法,手段 | |
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July
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n.七月 | |
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soon
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adv.不久;很快 | |
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phone
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n.(口语telephone)电话,电话机;v.打电话 | |
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complete
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adj.彻底的,完整的,已完成的;v.完成,使完整 | |
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envelope
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n.信封;封皮;包装 | |
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information
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n.起诉;信息,消息;知识;报告,通知,情报 | |
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minute
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n.分钟 | |
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possible
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adj.可能的 | |
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saying
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n.谚语,俗话,格言;动词say的现在分词 | |
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guess
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v./n.猜测,推测;以为;猜想[同]surmise | |
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best
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adj.最好的(good和well最高级);adv.最好地;最 | |
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call
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v.喊;叫;打电话 | |
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wrote
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v.(write的过去式)写 | |
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started
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v.出发,启程( start的过去式和过去分词 );起动;提出(问题);开办 | |
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regards
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n.问候;致意 | |
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special
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adj.特别的;特征的,特殊的 | |
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discount
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v.折扣,打折扣,贴现,不重视,低估 | |
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addressed
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[计]编址的,寻址的 | |
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product
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n.产品,成果,乘积 | |
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survey
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n.调查;考察;测验 | |
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convenience
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n.便利,方便,有益,有用的,方便的用具、机械、安排等 | |
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reading
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n.阅读,知识,读物,表演,对法律条文的解释;adj.阅读的 | |
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bother
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vt.烦扰,迷惑;vi.烦恼,操心;n.麻烦,纠纷,讨厌的人 | |
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forgot
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v.动词forget的过去式,忘记,遗漏,轻忽 | |
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madam
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n.夫人,女士 | |
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since
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adv.后来;conj.既然,因为,自从;prep.自从 | |
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got
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v.(get的过去式)得到,猜到,明白 | |
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anything
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pron.任何东西(事物);无论什么东西(事物) | |
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was
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v.(is,am的过去式)是,在 | |
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discussed
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v.谈论( discuss的过去式和过去分词 );讨论;商量;论述 | |
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sent
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v.送( send的过去式和过去分词 );使作出(某种反应);派遣;使进入(某状态) | |
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confirm
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vt.证实;确认;v.确认 | |
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respond
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vi.回答,响应 | |
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contract
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n.合同,契约,婚约;v.使缩短,感染,订约 | |
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exactly
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adv.准确地;严格地 | |
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along
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adv.一道,一起;prep.沿着,顺着 | |
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details
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n.详细资料;详述( detail的名词复数 );(照片、绘画等的)细部;细目;各种细节 | |
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copy
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n.副本,幕仿,一册;(计算机)DOS命令:复制或组合文件,拷贝;v.复印,抄袭; | |
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beforehand
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adj.事先,预先,提前地,超前地 | |
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week
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n.星期,周 | |
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personal
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adj.个人的,私人的;本人的;身体的,容貌的 | |
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care
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n.小心,照料,忧虑;v.关心,照顾,喜爱,介意 | |
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even
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adj.平坦的,偶数的,相等的;adv.甚至,恰好,正当 | |
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department
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n.(行政、企业等的)部;局;处;科;部门;系 | |
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polite
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adj.有礼貌的,客气的;斯文的,有教养的 | |
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send
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vt.送给,传,寄,派遣;发射;使陷于;vi.寄信;派人;播送 | |
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business
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n.商业, 买卖, 交易, 生意, 事情, 事物, 营业, 商行 | |
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would
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aux.will的过去式;愿,要;常常;大概;将要,会 | |
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attach
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v.附上,使依恋,爱慕 | |
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need
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vt.需要,要;aux.必须,不得不;n.需要,必要;需用的东西,需求 | |
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just
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adv.仅仅,只是;刚刚 | |
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lot
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n.许多;好些 | |
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another
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adj.另外的,再一,不同的;prep.另外一个,另一个人,同类的东西;pron.另一个,另外一个人,他人 | |
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maybe
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adv.可能,大概,也许 | |
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meeting
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n.会议;集会 | |
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inside
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n.内部,内脏,内幕;adj.内部的,秘密的,户内的;prep.在...之内 | |
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try
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v.试,尝试,试图 | |
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responds
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回答,回报,响应( respond的第三人称单数 ); 有反应; 有效果; 有影响 | |
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customer
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n.顾客,主顾;家伙 | |
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files
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文件夹( file的名词复数 ); 卷宗; 纵列 | |
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whom
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pron.谁(who的宾格) | |
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dear
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adj.(冠于信函中的称谓,以示礼貌)亲爱的;int.啊!;adv.深爱地;高价地 | |
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sincerely
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adv.真诚地;诚恳地 | |
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telephone
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n.电话,电话机 | |
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without
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adv.在外面;n.外面,外部;prep.无,没有 | |
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help
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v.帮助,帮忙 | |
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as
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conj.按照;如同 | |
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contact
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n.联系,交际,熟人,接触;vi.接触,联系;vt.使接触 | |
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off
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adj.远的;休假的,空闲的;adv.走开,出发,隔断;prep.离开,脱落,在...之外 | |
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away
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adv.在远处, 到远处, 离去 | |
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films
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n.影片( film的名词复数 );电影;胶片;薄层 | |
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problem
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n.问题;难题 | |
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also
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adv.也,亦;并且;同样;而且,还 | |
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probably
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adv.大概,或许,很可能 | |
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continue
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v.继续;持续;延续 | |
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seconds
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n.助手( second的名词复数 );第二名;秒;第二份食物v.支持( second的第三人称单数 );临时调派;附议;赞成某提案 | |
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price
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n.价格,代价,价值;vt.定格,标价,比较价格 | |
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support
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n.支持,援助,供养;vt.支援,帮助,支持 | |
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office
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n.办公室,办事处,事务所;职务,职责,功能 | |
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early
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adj.早(期)的,在前的;早熟的;adv.在早期;早 | |
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first
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adj.第一的;adv.首先 | |
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else
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adj.别的;adv.其他,另外 | |
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reason
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n.原因,理由,理智,道理;v.劝说,推理 | |
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agenda
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n.议事日程,记事册 | |
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reference
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n.提到,说到,暗示,查看,查阅 | |
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related
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adj.有关系的,有关联的,叙述的,讲述的 | |
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prior
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adj.更重要的,较早的,在先的;adv.居先;n.小修道院院长;大修道院副院长 | |
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enclosed
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adj.被附上的;(用墙等)围住的;封闭的;与外界隔绝的v.(用墙、篱笆等)把…围起来( enclose的过去式和过去分词 );把…装入信封;附入;(尤指墙、篱笆等 )围住 | |
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clients
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n.顾客( client的名词复数 );当事人;诉讼委托人;[计算机]客户端 | |
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regarding
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prep.关于,至于;就…而论,在…方面 | |
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finding
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n.发现,发现物;调查的结果 | |
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urgent
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a.紧急的,急迫的,紧要的 | |
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obviously
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adv.显然;明白地 | |
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