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Foreign entrepreneurs in China
Small is not beautiful
It is hard for small businesses to break into the Chinese market
ENTREPRENEURS do more with less, proclaimed Fiona Woolf this week on a visit to Shanghai. Lady Woolf, the current Lord Mayor of the City of London, was speaking at an academic conference devoted1 to helping2 small and medium enterprises (SMEs) flourish in China. These businesses face all of the same obstacles as big firms trying to enter China but have far fewer resources.
Intellectual-property rights are hard and costly3 to defend. The tangle4 of red tape involved in tax, compliance5, customs clearance6, business registration7 and so on can overwhelm small firms. Alexandra Voss of the German Chamber8 of Commerce points out that local firms often work overtime9 and on weekends during negotiations—and that foreign SMEs with staff shortages and little local knowledge can quickly get overwhelmed.
A bigger snag is that getting China right demands a huge amount of attention from the top brass10, explains Franklin Yao of Smith Street Solutions, a consulting firm that advises firms keen to enter China. The problem is that the market is enormous, complicated and opaque11. It is also hyper-competitive, thanks to a proliferation of both low-cost locals and deep-pocketed multinational12 companies.
For intrepid13 SMEs still keen to try, help is at hand. All developed countries have trade offices and business chambers14 devoted to helping smaller firms clear the many hurdles15. Consultants16 are also coming up with new ways to connect these firms to unfamiliar17 customers.
Deb Weidenhamer runs iPai, a trailblazing foreign auction18 house in China. Her outfit19 holds dozens of auctions20 a year, run simultaneously21 online and at a trendy site in Shanghai, mostly peddling22 excess inventories23 from distributors of fashionable goods. For 15,000, she will add a foreign SME's product to three of her auctions over several weeks and get user feedback. The result, she says, is that her clients learn quickly and easily if and how much Chinese customers will pay for their novel products and what they think of them.
Another encouraging development for smaller firms is the rise of e-commerce in China. Frank Lavin of Export Now, an e-commerce firm, argues that going directly to online sales lets foreign newcomers build a national brand far more quickly and cheaply than through bricks-and-mortar outlets24. For 17-20% of a firm's Chinese revenues, he will take care of the regulatory filings, product testing, warehousing and so on required for online sales.
Alibaba, a Chinese e-commerce giant that recently went public in America, is explicitly25 courting foreign SMEs. A recent success story involves sales of imported fresh foods on its Tmall portal. Keith Hu of the Northwest Cherry Growers, which represents American farmers of the fruit, explains that selling to China was made even more difficult as the fruit ripens26 only during an eight-week period each year. But a clever collaboration27 with Tmall helped his farmers reach customers even in smaller Chinese cities, boosting sales over fourfold in the past year to over 600 tonnes.
While it is possible to make it, Mr Yao is blunt about the chances: “If your firm doesn't have at least 100m a year in sales, don't bother trying.” Life is hardly a bowl of cherries for most small entrepreneurs trying to enter the Middle Kingdom.
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