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商务英语礼仪:语音信箱

时间:2013-06-14 01:17:14

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(单词翻译)

   陈豪在北京的ABC美国公司工作了几个月,从美籍华人Mary那里学到很多西方礼节。今天Mary有件重要的事要告诉陈豪,现在正在给他打电话。

  (Office ambience, telephone rings....)
  (CH's Voice mail): "This is Chen Hao. Leave a message."
  M:(After the beep). Hi Chen Hao. This is Mary. Please call me back when you have a minute.
  M:(CH passing by Mary's cubicle) Hey, Chen Hao. 来, 来, 来。 I'm looking for you.  I just left a telephone message for you。
  C:找我? 有事吗?
  M:有事。But let me tell you first that your telephone greeting sounds too abrupt1
  C:不够客气?What's wrong with:"I'm Chen Hao. Leave a message". 我觉得干脆利落,no nonsense2.
  M:You know that other people will judge you by the greetings you recorded.
  C:那你说该怎么说才有礼貌呀?
  M:You should have offered a welcome like "Hello" first.
  C:噢,这不是很简单吗,加一个词就行了。对,这样听起来是比较客气。
  M:你在录音里把自己的姓和名都说了,这很好。But you should have said, "Please leave a message." Saying "please" is a simple but necessary courtesy3.
  C: OK, Mary, but I got to go, my boss is waiting for me...
  M:Hey Chen Hao, I have something to tell you...
  ******
  C:Hi Mary. Sorry I was in a hurry this morning. You have something to tell me?
  M:I have good news. I am leaving ABC company and will start working next week for D&E Company in Beijing as the head of the Human Resources Department.
  C:Oh, congratulations! But... it's bad for ME. 我要有问题问谁呀,能打电话给你吗?
  M:Sure. 不过,到了D&E我会经常出差的。
  C:那我怎么知道你出差了,什么时候才能跟你通话呀?
  M:I will record a greeting that says I am away from the office, when I will return and who you can contact if you can't wait for my return. 陈豪,你出差的时候也应该这样做。
  C:是啊,有的客户是有意见,说给我打了电话好几天都没有回音。看来,我得先把平时的greeting改成:“Hello, I'm Chen Hao. Please leave a message."
  M:That's good! When you're away from office for a few days, re-record the greeting to tell
  callers that you are away, when you will return and who they should contact in case they need immediate4 attention.
  C:Oh Mary, I am so happy for you, but I will miss you.
  M:Don't worry. We still can have lunch together!

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1 abrupt 2fdyh     
adj.突然的,意外的;唐突的,鲁莽的
参考例句:
  • The river takes an abrupt bend to the west.这河突然向西转弯。
  • His abrupt reply hurt our feelings.他粗鲁的回答伤了我们的感情。
2 nonsense 2vEyn     
n.胡说,废话
参考例句:
  • Go along with you! What you say is all nonsense!去你的!你说的全是废话!
  • "Don't talk nonsense",she said sharply.“别胡扯”,她严厉地说。
3 courtesy 7a3y7     
n.谦恭有礼,礼貌的举止,好意,恩惠
参考例句:
  • She called on us merely for the sake of courtesy.她来访只是为了礼貌。
  • After a few words of courtesy,they got down to business.双方客气了一番,就开始谈正事。
4 immediate aapxh     
adj.立即的;直接的,最接近的;紧靠的
参考例句:
  • His immediate neighbours felt it their duty to call.他的近邻认为他们有责任去拜访。
  • We declared ourselves for the immediate convocation of the meeting.我们主张立即召开这个会议。

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